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Privacy Policy

How VoidPrompt collects, uses, stores, and protects personal data.

Last updated: February 25, 2026.

Important: this policy is an operational template and does not replace legal advice. Ask qualified counsel to review your final version.

1. Who We Are

VoidPrompt is the controller for personal data processed through its applications and related services, except where a customer organization acts as controller for its own users and data.

2. Data We Collect

We may collect the following categories of data:

  • Account data: name, email address, authentication identifiers, profile settings.
  • Usage data: logs, performance metrics, product interaction events.
  • Billing data: plan details, credit balances, transaction status.
  • Support data: support requests, messages, and related attachments.
  • Security data: IP address, user agent, anti-abuse verification results.

3. Why We Use Data

We process personal data to:

  • provide and secure the Service;
  • manage accounts, subscriptions, credits, and billing;
  • detect abuse, fraud, and unauthorized activity;
  • improve reliability, quality, and user experience;
  • comply with legal and regulatory obligations.

4. Legal Bases

Depending on the context, processing is based on:

  • contract performance;
  • legitimate interests (for example security, fraud prevention, service improvement);
  • legal obligations;
  • consent, where required by law.

5. Data Sharing

We may share data with:

  • infrastructure, hosting, analytics, and support providers;
  • payment and anti-fraud partners;
  • regulators, courts, or law enforcement when legally required.

We do not sell personal data.

6. Data Retention

We retain data only as long as needed for the purposes described in this policy, including:

  • account records for account lifecycle and compliance;
  • billing records for accounting and tax obligations;
  • security logs for incident detection and response.

When retention is no longer required, data is deleted or anonymized.

7. Your Rights

Subject to applicable law, you may request:

  • access to your personal data;
  • correction of inaccurate data;
  • deletion of data in eligible circumstances;
  • restriction of processing or objection to processing;
  • portability where applicable.

Where processing is based on consent, you may withdraw consent at any time.

8. Cookies and Similar Technologies

We use cookies and related technologies for:

  • session management;
  • preference storage (for example theme settings);
  • product analytics and performance measurement.

You can manage cookies through browser settings and any consent controls we make available.

9. Security Measures

We use reasonable technical and organizational safeguards, including:

  • access controls;
  • event logging and monitoring;
  • anti-abuse protections;
  • encryption in transit where supported.

No system is completely secure, so you should protect your credentials and use strong authentication practices.

10. International Transfers

Your data may be processed in countries other than your own through our providers.

Where required, we use appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.

11. Children

The Service is not intended for children where parental or legal authorization is required by law.

If you believe data from a child was submitted without required authorization, contact us so we can review and act.

12. Policy Updates

We may update this policy to reflect changes in law, technology, products, or service providers.

The version published on this page is the current version.

13. Contact

For privacy requests or questions: